Refund policy
Return Policy — Chozen Family Clothing Company
We accept returns within 14 days of the delivery date. To be eligible, items must be unworn, unwashed, and in their original condition and packaging .
Final Sale items are not eligible for return or exchange.
To initiate a return, please contact us at returns@chozenfamilybrand.com with your order number. Once approved, you are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost return packages.
Upon receipt and inspection of your return, a refund will be issued to your original payment method, minus a 5% restocking fee.
Please allow 5– 7 business days for your refund to be processed after we receive your return.
Please feel free to email support@chozenfamilybrand.com
Chozen Family Clothing Company Team